Frequently Asked Questions

For Athletes

Forgot your password?


1. Visit www.imrecruitable.com 2. Click on the Forgot Password? text underneath the login button. 3. Enter the email address associated with your account to reset your password. 4. An email will be sent to you with a link You may need to check your spam/junk folder. 5. Then, click the link in the email to update your password. 6. You will be directed to a page where you enter and confirm a new password. 7. Login to ImRecruitable using your new password




How do I change my email?


1. Login to your account 2. Click the profile icon on the top right corner 3. Click settings 4. On this page you will see the option to Change Email 5. Enter your new email address then click Change Email 6. Your email will be updated. You can check this in your My Info tab on your Profile




How do I reset my password?


1 . Login to your account 2. Click the profile icon on the top right corner 3. Click settings 4. On this page you will see the option to Reset Password 5. Enter your email address then click Reset Password 6. You will then get an email to reset your password




I forgot my email address and password. How can I get that?


Submit a ticket with your full name, sport, and city/state, so we can assist you with updating your account.




What do I do if I am having trouble logging in?


If you are having issues logging into your account please first confirm you are using the correct login information, clear your browser’s cookies and try to login again. If you continue to have issues please submit a ticket to us.




Why am I having trouble confirming my account?


If you are having issues confirming your account, make sure you are using the link in the most recent confirmation email sent to you by ImRecruitable. If you cannot find your ImRecruitable confirmation email, please submit a ticket to us.




How do I upload a video?


1. Login to your account 2. Select the option where you have uploaded your video YouTube Vimeo Hudl 3. Enter Title for your video 4. Enter link for your video 5. Click Add




How do I delete a video?


1. Login to your account. 2. Click Videos 3. Click Delete Video next to the video thumbnail you wish to delete




How do I upload a profile photo?


1. Log in to your account 2. Click Update Picture under the profile picture box 3. Select the photo from your computer you want to add 4. Crop picture to desired size then click Ok NOTE: upload only photos that end in: .gif .jpg .jpeg




How do I edit my Key Stats, Academics, and My Info?


1. Login to your account 2. Click the tab of the desired information to change 3. Change the information you wish to update 4. Scroll down and click Save




How can I see my newest coach activity?


1. The word “NEW” in green highlight will show beside the school that has created new activity on your profile 2. To see your newest activity, go to the top right side of your coach activity page you can sort by “Last Activity Date” NOTE: In order for the “NEW” notification to disappear you will need to logout of your profile




Does registering with ImRecruitable violate NCAA rules?


ImRecruitable is NCAA approved so registering with ImRecruitable.com does not violate NCAA regulations. The majority of the responsibility about when coaches can contact you rests with the coach. To get more information about the different recruiting regulations speak to your high school coach and/or visit the NCAA website.





For Coaches


Membership Questions

What are the different types of memberships?


The Basic Membership Cost: $0/FREE! Includes: Athletic profile with limited features (click upgrade button in profile to show differences from basic vs premium)
The Premium Membership You have two options. month subscription (automatically recurs monthly) OR a one-time fee (does not recur and lasts for lifetime of your recruiting) Includes: Athletic profile with unlimited feature and unlocks all the college coaches that are interested in you and their contact information (click upgrade button when you login to show what is included in basic vs premium)




What does monthly membership mean?


Monthly Premium membership is a subscription service that automatically recurs monthly.




What does lifetime membership mean?


Lifetime Premium membership is valid during the lifetime of your college recruiting eligibility phase, which for high school students, is considered the duration of your enrollment in high school, unless you contact us to reactivate your membership for an additional phase of recruiting eligibility after high school. Membership is non-refundable. Valid for one (1) person only and not transferable to any other person.




Is it safe for me to use my credit card online to purchase a membership?


Yes, all ImRecruitable transactions occur in a secure HTTPS environment using the industry standard in data encryption.




How do I delete my account?


If you would like to delete your account submit a ticket with your name, email and reason for deleting your account.




How can I change my status to Committed?


1. Login to your account 2. Go to summary tab of your profile 3. Click the pencil symbol next to the word Recruitable in your profile snapshot (to the right of your profile photo) 4. Click the up or down arrow and select Committed 5. Click the check symbol 6. Type the name of the college you have committed to until it appears in the dropdown. 7. Click Save




What happens when I change my status to Committed?


When you update your recruiting status to “Committed” you are removed from college coach searches and your profile also highlights your commitment. We do not email any interested coaches about your commitment.




How do I see which coaches have searched, followed and/or viewed my profile?


1. Log in to your account 2. Click Coach Activity (on the navigation bar at the top of the page) 3. You will see the coaches who searched, followed and/or viewed your profile here:




How do I search and favorite a coach/college?


1. Log in to your account 2. Click on Find Colleges on the “navigation bar” at the top of the page to search for a college/coach you want to favorite 3. Click the Favorite button on the right side of your desired college




How do I send my profile to coaches to view my Profile?


1. Log in to your account 2. Click on Preview profile 3. Click on Share My Profile and then click on Copy Athlete Profile and/or Copy the URL link that is showing in your web browser 4. Send the link to college coaches




How do I send an Email to coaches?


1. Log in to your account 2. Go to Find Colleges or Favorites on the navigation bar at the top of the page Click the “Email button” on the right side of the desired college 3. Your email client will open or you can right click and copy and paste the coach email to your prefered email account. 4. Compose your message 5. Review your email 6. Click Send




What do the terms profile views, followers and searches mean?


Profile views: The total number of times a coach has viewed your profile Followers: The total number of coaches tracking you as a potential recruit Searches: The total number of times your profile has appeared in a coach’s search Upgrade to Premium to see specifc college names





For Athletes

Forgot your password?


1. Visit www.imrecruitable.com 2. Click on the Forgot Password? text underneath the login button. 3. Enter the email address associated with your account to reset your password. 4. An email will be sent to you with a link You may need to check your spam/junk folder. 5. Then, click the link in the email to update your password. 6. You will be directed to a page where you enter and confirm a new password. 7. Login to ImRecruitable using your new password




How do I change my email?


1. Login to your account 2. Click the profile icon on the top right corner 3. Click settings 4. On this page you will see the option to Change Email 5. Enter your new email address then click Change Email 6. Your email will be updated. You can check this in your My Info tab on your Profile




How do I reset my password?


1 . Login to your account 2. Click the profile icon on the top right corner 3. Click settings 4. On this page you will see the option to Reset Password 5. Enter your email address then click Reset Password 6. You will then get an email to reset your password




I forgot my email address and password. How can I get that?


Submit a ticket with your full name, sport, and city/state, so we can assist you with updating your account.




What do I do if I am having trouble logging in?


If you are having issues logging into your account please first confirm you are using the correct login information, clear your browser’s cookies and try to login again. If you continue to have issues please submit a ticket to us.




Why am I having trouble confirming my account?


If you are having issues confirming your account, make sure you are using the link in the most recent confirmation email sent to you by ImRecruitable. If you cannot find your ImRecruitable confirmation email, please submit a ticket to us.




How do I upload a video?


1. Login to your account 2. Select the option where you have uploaded your video YouTube Vimeo Hudl 3. Enter Title for your video 4. Enter link for your video 5. Click Add




How do I delete a video?


1. Login to your account. 2. Click Videos 3. Click Delete Video next to the video thumbnail you wish to delete




How do I upload a profile photo?


1. Log in to your account 2. Click Update Picture under the profile picture box 3. Select the photo from your computer you want to add 4. Crop picture to desired size then click Ok NOTE: upload only photos that end in: .gif .jpg .jpeg




How do I edit my Key Stats, Academics, and My Info?


1. Login to your account 2. Click the tab of the desired information to change 3. Change the information you wish to update 4. Scroll down and click Save




How can I see my newest coach activity?


1. The word “NEW” in green highlight will show beside the school that has created new activity on your profile 2. To see your newest activity, go to the top right side of your coach activity page you can sort by “Last Activity Date” NOTE: In order for the “NEW” notification to disappear you will need to logout of your profile




Does registering with ImRecruitable violate NCAA rules?


ImRecruitable is NCAA approved so registering with ImRecruitable.com does not violate NCAA regulations. The majority of the responsibility about when coaches can contact you rests with the coach. To get more information about the different recruiting regulations speak to your high school coach and/or visit the NCAA website.





For Coaches


Not Seeing What You're Looking For?

If these FAQ’s didn't address your question(s), click here to contact us. You can expect a response from one of our team members within 48 hours during this time. Emails received late on Friday, or over the weekend, will receive a response by Tuesday.